iPortis.com is an e-commerce solutions provider committed to providing a combination of exceptional service and exceptional solutions to help our clients focus their energy on what is most important to them. We believe each and every iPortis.com client is a business partner, and we are constantly improving our services based on their feedback and suggestions.
In addition to our standard E-Commerce and Order Fulfillment solutions (of which you can read about below), we also offer the following solutions:
E-Commerce and Order Fulfillment Solutions
First-class 24/7 Customer Support
We believe that providing exceptional support to our clients and their customers is the most important responsibility we have. We provide this level of service by:
- Responding to each email we receive within 24 hours, and in most cases, only a few hours
- Listening to our clients, and their customers, to collect feedback
- Acting on that feedback to implement new platform functions and features
Low Commission Fee Structure
iPortis.com offers clients a comprehensive service offering for only 6.5% of the total transaction amount (excluding taxes) + $0.50 USD per transaction.
Our rates are one of the lowest in the industry, and our aggressively priced commission structure allows clients to maximize their profit margin without sacrificing the quality and service they deserve. Learn more about iPortis.com pricing today.
Integrated Affiliate Management and Sales Tracking
iPortis.com offers a 100% integrated proprietary affiliate network solution to help with the management of affiliate relationships, and also tracks all sales generated by affiliates.
From our Control Panel, vendors are in total control of product pricing and can manage all of their affiliate relationships, including the activation/de-activation of affiliates. They can also manage affiliate revenue sharing amounts (flat fee or percentage amounts). Payments to affiliates will occur automatically each month, and will appear as an adjustment during standard monthly payment cycles. Affiliates, please visit our IP Affiliates page for more information.
Electronic & Physical Product Fulfillment
iPortis.com offers several electronic product delivery and physical fullfillment options to our clients:
- Remote and hosted script calls
- Armadillo key creation
- Full Version Product File Hosting
- Custom XML Communication
- Client provided registration codes and/or serial numbers
- Windows 32 EXE calls
- Custom CD-ROM and DVD-ROM Delivery
Monthly Payment Cycle, Multiple Payment Options
On the last day of each month, iPortis.com will send payment for all of the previous month's business.
As an example, on December 25th 2009, clients will be sent payment for all their sales (less commission, refunds and chargebacks) made during the month of November 2009. Current client payment options include:
- Payment by check via U.S. Postal Mail (FREE)
- Payment by check via U.S. Postal Mail Registered Mail (charges may vary)
- Payment by check via UPS, FedEx, DHL (charges may vary)
- Domestic Electronic Fund Transfers (ACH) ($20.00 USD)
- International Electronic Fund Transfers Outside the U.S. ($40.00 USD)
- iPortis.com Prepaid Mastercard ($10.00 USD) [more]
Real-time Fraud Detection and Prevention
iPortis.com uses a combination of state-of-the-art risk management tools and fraud protection representatives to perform "pre" and "post" transaction screening valiation. Our fraud detection system is constantly being updated to leverage the information from previous transactions to provide for the best possible fraud protection system in the industry.
Although it is impossible to eliminate 100% of fraudulent transactions on any system, iPortis.com has processes, procedures and techniques in place provide the highest level of protection possible. It is also important to know that we do promote and welcome all types of feedback from our entire community to help identify potentially fraudulent transactions.
Recurring Billing Product Purchase Options
iPortis.com provides clients an option to configure their Products to use our Recurring Billing payment option, which allows iPortis.com to bill customers on a pre-defined recurring basis for a pre-defined amount.
Once a Product is enrolled, clients can then set the amount to be charged (in US Dollars), and the billing cycle time (in days) to automatically begin a recurring billing cycle.
Variable Product Pricing Options
Our Variable Product Pricing feature allows our clients to dynamically set variable price amounts for one or more products via a specific parameter used in the Order Page URL.
Multiple Customer Payment Options
The more ways customers can purchase your products, the more likely a purchase will be completed. With this in mind, iPortis.com offers several payment options for customers to choose from. There are no additional fees or surcharges for processing a certain type of order, as all order methods are made available at the same low commission rate. Current customer payment options include:
- Online Ordering using SSL (secure) order pages
- Toll-Free Phone Ordering
- Fax Ordering
- Postal Mail Ordering
- Wire Transfer Ordering
- Purchase Orders
No Signup Fees, No Setup Fees, No Exclusivity
iPortis.com believes that the only time we should make money is when our clients do. That's why we don't charge any fees for enrolling in our services, or for setting up an unlimited number of products. We also do not require that clients use iPortis.com exclusively to help market and sell their products. In fact, we believe clients should use other methods to help maximize their profit margins.
We are confident that of all the other methods and services clients have available to them, iPortis.com provides the most value by offering a comprehensive array of services at an attractive price without sacrificing security, reliability, and most importantly, the highest level of customer service in our industry.
Customizable Order Templates & Shopping Carts
iPortis.com gives client total control of the order process from top to bottom. We provide clients the ability to customize look and feel of all product order pages and shopping carts with templates.
Create as many templates as you like, use one or several templates for all your products order pages or shopping carts, and you can even define 'Display Names' to make the URL more visually appealing (http://www.iportis.com/orderform.php?pid=MyProductName)
Custom Order Page URLs using Wildcard Certificates
iPortis.com clients have the ability to create and customize a wildcard SSL URL hosted by iPortis.com
These custom wildcard URLs allow clients to link to any number of secure (SSL) product and shopping cart order pages for their products on iPortis.com, allowing for yet even more flexibility and customization during the purchase process.
XML integration with existing and/or third-party Shopping Carts
iPortis.com allows clients to integrate their existing and/or third party Shopping Carts to allow iPortis.com to process transactions. iPortis.com has developed an API for Vendors to reference which implements XML to seamlessly integrate any type of existing Shopping Cart.
For more information on the Shopping Cart API, please contact us at firstname.lastname@example.org
Customizable Product Delivery Methods and Notifications
iPortis.com allows clients to choose from multiple delivery methods, while allowing the ability to customize all customer notifications sent to their customers.
Multi-language and Multi-currency Support
iPortis.com clients have the option to allow their Customers to purchase their Products using their desired language, as well as make their purchase in a desired currency.
Learn more about the different Languages and Currencies iPortis.com currently offers. Check back often, as we are constantly adding more languages and currencies to our offering.
Google Analytics Integration
iPortis.com offers clients the ability to integrate their iPortis.com Product Order Pages with Google Analytics, which can help you identify the keywords, ads, referrals, and campaigns that contribute the most to your bottom line.
Volume Discounts, Coupon Codes, Bundles, and Product Upsell Options
iPortis.com offers clients the ability to create custom Volume Discount purchases, Coupons, Product Bundles and Product Upsell options whuch provide a wide range of desired purchase options and benefits for cleints and customers alike.
Optional Automated CD-ROM Delivery Service and Electronic Download Insurance options
iPortis.com offers clients the ability to offer their Products to customers via CD-ROM, as well as offer a Download Insurance option that can be selected at the time of purchase.
Clients that enroll their Products in the CD-ROM Delivery and/or Electronic Download Insurance (EDS) services will offer another fulfillment method to their customers, as well as generate an additional revenue stream at the same time!
Any authorized (approved) transaction on iPortis.com where a customer chooses to include delivery of their Product(s) on CD-ROM and/or EDS option will result in a credit of $3.00 (USD) directly to that client's account.
Comprehensive Online Sales Reporting for Vendors
iPortis.com offers clients a wide range of online sales reports to provide real-time information, which can be viewed online, or sent via email in several different formats. Report results can also be exported to comma delimited files (.csv), XML, and other popular formats.